Frequently Asked Questions (FAQs)
Landlords
The Guaranteed Rent Scheme ensures that landlords receive a fixed rental income every month, regardless of whether the property is occupied or vacant. RNS Homes manages the property on your behalf, taking care of tenant placement, maintenance, and all administrative tasks.
The rental amount is agreed upon after evaluating your property based on location, condition, and current market rates.
RNS Homes coordinates all property maintenance and ensures your property meets compliance standards. Specific responsibilities are outlined in the agreement.
No, RNS Homes manages all tenant-related matters, including placement, inspections, and resolving issues.
Our agreements are flexible and can range from 1 to 5 years, depending on your preferences and property needs.
RNS Homes conducts regular inspections and handles repairs efficiently. Tenant-related damages are addressed as part of our comprehensive management service.
Tenants
You can apply by submitting the necessary documentation, such as proof of ID and income. Our team will review your application and help you find a suitable property.
Yes, all properties managed by RNS Homes are regularly inspected and maintained to meet high standards of safety and comfort.
Contact our support team via phone or email, and we’ll address your concern promptly.
Yes, tenancy renewals are possible based on mutual agreement and property availability.
No hidden fees. Any charges, such as deposits or additional services, are clearly outlined in the tenancy agreement.
Absolutely. We encourage tenants to view properties to ensure they meet their needs before signing an agreement.
Social Housing & Public Sector Partnerships
Social housing provides affordable and secure homes for individuals and families in need. RNS Homes collaborates with local councils and public sector bodies to address housing shortages.
We partner with these organisations to provide housing solutions, ensuring properties meet the required standards and are well-managed.
Private landlords can lease their properties to RNS Homes, who then manage the property and make it available for social housing.
Properties of various sizes and conditions can be suitable. We assess each property to ensure it meets specific public sector requirements.
We provide guaranteed rent, full property management, and a hassle-free experience while helping to address vital community housing needs.
General Questions
We primarily serve London and the surrounding areas but can discuss opportunities in other regions as needed.
No, our initial consultations are free. We’ll discuss your needs and explain how our services can benefit you.
Yes, all agreements are clear, straightforward, and include all terms, responsibilities, and payment schedules.
You can contact us via phone, email, or our website’s contact form. We’re happy to assist with any questions or inquiries.
Yes, our team is available to handle urgent property issues, ensuring quick resolutions for both landlords and tenants.
